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Skill Builder: Communication Types and Tools
Communication Types and Tools:
Ensuring what is said is what is heard
Whether at work or at play, we all need to communicate effectively to function well. We spend an inordinate amount of time in some form of interpersonal situation and poor communication skills threaten our relationships and our productivity. This session highlights communication types and cues, and dives into strategies to enable thorough and effective communication with others.
Learning Objectives:
- Fully understand what types of communication they engage in each day, and properly adapt to ensure clarity, organization of message, etc. exists
- Identify and utilize the appropriate cues to ensure consistent and clear communication
- Recognize that technology can either help or hinder effective communication, and understand how to best utilize it to ensure optimal clarity and understanding
This session is conducted via web/video conference.
About the Instructor: Heather Kinzie
Heather Kinzie, SHRM-SCP, serves as the Chief Operating Officer for The STRIVE Group. With more than 20 years of experience focusing on organizational performance, Kinzie offers consulting, coaching, content development and training to clients. Recognizing the critical importance of leadership, communication and effective collaboration among teams, Kinzie is committed to helping clients understand their strengths and vulnerabilities to improve their own and their team’s engagement and performance.
