The U.S. Small Business Administration Buffalo District Office presents: A Workforce Development Training Series to improve the way your business manages your workforce, stays compliant and creates a thriving work environment for employees. Workforce Development Training Series: Session 1: Top HR Issues Business Owners Face – and How to Solve Them This workshop will be presented by Jeff Nikiel from Paychex. This seminar provides you with a high level overview of the top 10 human resource-related issues experienced by businesses today. Topics include job descriptions, Form I-9, employee classifications, payment for overtime hours, handbook policies, workplace harassment, the Family and Medical Leave Act, health care reform, employment-at-will, and anti-discrimination. Date: August 14, 2019 – 9am – 10:30pm Session 2: The Employee Lifecycle: Interviewing, Hiring and What Comes Next This workshop will be presented by Robert Kropczynski from Complete Payroll This session will discuss effective hiring practices and identify essential steps and best practices for an effective hiring process. We will also discuss progressive discipline and how it can be used to deal with employee performance issues and policy violations. We’ll also review some legal issues employers may encounter with respect to terminations. Date: August 20, 2019 – 9am – 10:30pm Session 3: Managing Five Generations in the Workplace This workshop will be presented by Greg Lindberg from the U.S. Small Business Administration Multiple generations of workers are currently in the workplace and they all have different working styles. In this program participants will learn and understand the differences in generations and how managers and business owners can leverage these differences for increased effectiveness. Date: August 27, 2019 – 9am – 10:30pm Session 4: Creating a Positive Working Environment This workshop will be presented by Greg Lindberg from the U.S. Small Business Administration Creating a positive working environment is imperative to the success of all businesses big and small. Employees who are happy and engaged produce double the output of employees who are not. This program will teach you ways to create a positive environment and keep you employees performing at a high level. Date: September 11, 2019 – 1pm – 2:30pm For questions contact Greg Lindberg at: Gregory.Lindberg@sba.gov