Professional Scrum Master Certification (PSM) - NYC

Professional Scrum Master Certification (PSM) - NYC
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From Mon 26 October 2020 to Tue 27 October 2020
From Monday 26 October 2020 to Tuesday 27 October 2020
9:00 AM - 5:00 PM


The Professional Scrum Master (PSM) course is a 2-day course that covers the principles and (empirical) process theory underpinning the mechanics, rules, and roles of the Scrum frameworkProfessional Scrum Master is THE cutting-edge course for effective Scrum Masters and anyone supporting a software development team's efficiency and effectiveness.


Responsive Advisors is committed to a holistic approach to agility and Scrum. Robert Pieper, a Professional Scrum Trainer with, is the founder and Principal Consultant of Responsive Advisors. Learn more about what makes Responsive Advisors Agile Training great.

  • Our advisors help make Scrum stick by fully explaining the “why” behind Scrum (we don't just throw charts and graphs at you). 

  • We have deep and broad industry experience and can uniquely apply it to real-world problems.

  • We address the sticky issues of interpersonal communication and team dynamics. We find that many Scrum problems are actually people problems.

  • We know how to communicate difficult-to-grasp agile concepts to technical and non-technical audiences alike.




Responsive Advisors "was able to give me the holistic view of Scrum that I was missing even after working with it for years and having attended other training. I left the class excited and confident in my abilities, which is something that I can’t say that I’ve often experienced after a training class. I suppose the truest endorsement of the progress I made was finally having the confidence to take the PSM-II, which I passed with a 92%. If I wind up conquering the PSM-III, I know I’ll have Jordan to thank.” - David de Corlieu

“Thank you again for a great class last week!  I came back excited to share what I'd learned with the rest of the company - I'd argue that's not something that can't be said for most classes. Loved the small class size and open communication. Would definitely recommend to others at my organization.” “A good balance between theory and examples vague enough to elicit great discussion and interactions, but relevant enough to get concrete knowledge to take home.” 

“Busting some of the myths of what is and isn’t scrum was helpful. Lots of good guidance on how to maximize our use of Scrum. Good clarification on the purpose of many of the Scrum concepts.” 


Robb Pieper

Robb Pieper is Principal Consultant and founder of Responsive Advisors, a management consulting firm focused on holistically improving organizations. He’s a certified trainer and coach having taught agility to thousands of people across the country.

Robb solves problems often ignored in the agile community, like teaching managers how to work with agile teams and individuals how to work with their teammates on a human level. Robb knows that agility is a business problem, not just a software problem. Robb applies his passion and diverse background to building amazing cultures and learning organizations.

Jeff Maleski

Jeff Maleski is a generalized specialist with over 15 years of IT experience spanning mobile game development, enterprise software development, and service in the Army as a Signal officer. His deeper skillsets include programming, business analysis, quality assurance, product owning, Scrum mastering, people management, and Agile coaching. Jeff looks to be a catalyst, where 1 plus 1 equal 3, and help drive alignment and purpose for new and experienced Agile teams.


Responsive Advisors Clients


The Professional Scrum Master course is for anyone involved in software development using the Scrum Framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including: 

  • Scrum Masters

  • Managers

  • Scrum Team Members


Attendees make the most of the class if they:

  • Have studied the Scrum Guide (required).

  • Have been closely involved or have a high interest in a project that builds or enhances a software product or application.


The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.

Advanced tools for servant-leadership are provided to increase a Scrum Master’s effectiveness. These tools relate to behavioural shifts, working with people and teams, coaching and facilitation techniques, and addressing the organization.

Students learn through instruction and team-based exercises and are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace.


Students are challenged to think within the Scrum Framework and the underlying values and principles to better understand what to do when returning to the workplace and facing complex decisions. 

Theoretical and experiential training to provide:

  • The “WHY” and rules of Scrum through the empirical foundation of Scrum 

  • The ability to effectively start up Scrum or increase its effectiveness if already underway. 

  • The ability to navigate the “grey areas” of a Scrum implementation

Learn more about Scrum Master Training and Certification. 


All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master level I assessment and are also entitled to a discount on the PSM II assessment. The industry-recognized PSM certifications require a minimum passing score of 85% on these rigorous assessments. 

Students now receive a 2nd free attempt at the assessment if an 85% or lower is scored and taken within 14 days from when their initial password email is sent. The 2nd password does not expire. maintains a public list of all PSM I certificate holders.

Students of courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Foundations (PSF), Professional Scrum Master (PSM), Professional Scrum Product Owner (PSPO), or Scaled Professional Scrum (SPS) course and 21 PDUs after attending a three-day Professional Scrum Developer (PSD) course. 

Please note that PMI PDUs are earned for course attendance and not for passing a  assessment. Students can claim PDUs under PMI's "Education courses provided by other third-party providers” category. You can claim your PDUs online at

Training will begin promptly at 9:15 AM and will end at 5:00 PM both days. 

Lunch will be provided. Please notify us of any food allergies or dietary requirements at We will do our best to accommodate your request.


Should your course be rescheduled or canceled, you have the option of rescheduling to another course or receive a full refund. Please note rescheduling requests will be sent no later than 14 days before the start date.

We recommend waiting to book any non-refundable travel until two weeks before the start of class. Responsive Advisors is not responsible for any loss incurred as a result of canceled class. Please email: for any additional questions. 


If you are not able to attend the class you have registered for please send an email to . If you send in your notification at least 30 calendar days prior to the start of the class you are eligible for a full refund or you may reschedule for a future class. Cancellations made 29 calendar days to 14 calendar days prior to the start of the class are eligible to reschedule for a future class or for an 80% refund. If you cancel within 14 calendar days from the start of a class, or if you do not attend the class, you will not be eligible for a refund or credit. Cancellation requests should be sent via email to 


Responsive Advisors is committed to providing quality training that is relevant and applicable in the real world. As consultants, Responsive Advisors trainers will provide up to two-hour complimentary coaching sessions for every student who registers and completes any of our two-day public Professional Scrum training. Sessions can be divided into four 30 minute coaching sessions. Promotion available for all Regular and Early Bird tickets. Special discounted tickets are not eligible for promotional coaching.

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