Problem Solving and Decision Making _ ONLINE COURSE

Problem Solving and Decision Making  _ ONLINE COURSE - City of Baltimore Virtual Learning Center 

Within 48 business hours from completing this registration, you will receive an email from hr.elearning@baltimorecity.gov containing your Virtual Learning Center login information.

• Online access will be given during a seven day period of your choice.
• NOTE: Access begins on the date you select no matter which day of that week you begin the course.
• Courses can be accessed from a computer, tablet, or phone (You will need to have sound on your device)

Once registration is complete, access week cannot be changed.

If you have any questions, please contact the Virtual Learning team at hr.elearning@baltimorecity.gov.

Happy Learning!

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Problem Solving and Decision Making

This course is for City of Baltimore employees only. 

We make decisions all day long. Some are quick and simple, and some decisions have a far reaching impact. When time is of the essence, we tend to skip important steps in the problem-solving and decision-making processes, thinking that a fast result is the best result. However, in hindsight, we soon recognize that taking more time in the discovery and planning phases yield a much better outcome. This path will first help you effectively frame problems and gather all the information you need about them. Next, it will teach you techniques for generating alternatives strategies for solving them, and show you how to hone your decision-making skills. Finally, the path will explain how to implement your decisions in ways that optimize their chances of acceptance and success.

Learning Objectives:

• Recognize how to frame the problem
• Generate and evaluate alternatives in solving problems
• Identify and carry out tough decisions

Target Audience: Any City Employee 

Location: City of Baltimore Virtual Learning Center 

Price:  Free to City of Baltimore Employees

To register for this online course: 

• Please click on SELECT A DATE to choose your selection.
• Then click on REGISTER to complete your registration
• Access begins on the date you select on your registration and lasts for seven days.

NOTE:  Once registration is complete, access week cannot be changed.