Problem Solving and Decision Making _ ONLINE COURSE - City of Baltimore Virtual Learning Center
Within 48 business hours from completing this registration, you will receive an email from hr.elearning@baltimorecity.gov containing your Virtual Learning Center login information.
Once registration is complete, access week cannot be changed.
If you have any questions, please contact the Virtual Learning team at hr.elearning@baltimorecity.gov.
Happy Learning!
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Problem Solving and Decision Making
This course is for City of Baltimore employees only.
We make decisions all day long. Some are quick and simple, and some decisions have a far reaching impact. When time is of the essence, we tend to skip important steps in the problem-solving and decision-making processes, thinking that a fast result is the best result. However, in hindsight, we soon recognize that taking more time in the discovery and planning phases yield a much better outcome. This path will first help you effectively frame problems and gather all the information you need about them. Next, it will teach you techniques for generating alternatives strategies for solving them, and show you how to hone your decision-making skills. Finally, the path will explain how to implement your decisions in ways that optimize their chances of acceptance and success.
Learning Objectives:
Target Audience: Any City Employee
Location: City of Baltimore Virtual Learning Center
Price: Free to City of Baltimore Employees
To register for this online course:
NOTE: Once registration is complete, access week cannot be changed.