The Power of Resilience in Plano, TX

Thursday  21 February  2019  8:00 AM    Thursday  21 February  2019 5:00 PM
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Last update 22/02/2019

In-Service, not open to outside agencies
Class Description:
Research has shown that 9-1-1 telecommunicators who prioritize their resilience are happier on the job, feel more confident about their day, and experience greater life satisfaction. This class underscores the importance of resilience at both the personal and organizational level, and offers specific tools and strategies for more of it. With the strategies and perspectives taught in this class, participants will be able to combat feelings of job-related burnout, curb their complacency, and continue making a difference in the lives of each caller.
In this 8-hour training class, participants learn evidence-based practices to:
—Understand the underlying cause of work-related chronic/traumatic stress
—Dramatically lower stress levels and manage burnout
—Limit their exposure to vicarious trauma
—Maintain a healthy balance between work and home life

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Plano 911
K Avenue, Plano, Texas, United States of America
Plano 911
K Avenue, Plano, Texas, United States of America