Teachers' Retirement System of Louisiana

TRSL is Louisiana's largest public retirement system, providing services and benefits to more than 170,000 individuals. Introduction Welcome to the official Facebook page of Teachers’ Retirement System of Louisiana (TRSL). Please review the following information regarding the terms of use for this social media site. General Information We are pleased you’ve decided to participate. Our social media presence offers a new way for our members, retirees and others to stay updated on TRSL information. TRSL’s Facebook page is created for the limited purpose of providing information relevant to TRSL and its members. This site is not intended nor created to be a general public forum, or to discuss individual member or annuitant specific information. The page is also not meant to replace TRSL’s traditional methods of communication including the TRSL website, which will remain the primary official source of information regarding the agency. The page simply provides an alternative way to engage with our members, retirees, beneficiaries and others who have an interest in TRSL. TRSL asks that you carefully review our usage guidelines below, which contain important suggestions regarding privacy and what you can do to help protect your personal information. In addition, all users of TRSL-sponsored social media websites are subject to TRSL’s Terms of Use and Privacy Notice for TRSL Website and TRSL-Sponsored Social Media Websites. (See TRSL’s Website and Social Media Disclaimer webpage.) Privacy TRSL will post only public information on our social media sites. If our communication to you involves or requires private information, TRSL will direct you to other appropriate (private) channels. For example, if you have questions regarding your specific benefits or account, please do not post them to our social media sites. Instead, you are welcome to email us at web.master@trsl.org or call us at 225-925-6446 or 1-877-ASK-TRSL (1-877-275-8775) outside of the Baton Rouge area. For purposes of these guidelines, private or personal information means any information that is confidential by law or personally identifiable information that may lead to the identification of a particular person, such as Social Security or phone numbers. Do not post personally identifiable information to any TRSL-sponsored social media site. TRSL is not responsible for any private information posted by social media users. TRSL may remove postings that contain private information, but TRSL is not responsible for any damages caused by delays in such removal. Individuals who enter personal information on social media sites do so at their own risk. When using any social media platform, the public should exercise further caution by carefully reviewing personal social media privacy settings. Users should never open unfamiliar hyperlinks or applications as doing so could result in a malware download such as a virus. Public Information and Records Retention TRSL’s social media presence may contain communications sent to or received by state employees. Therefore, such communications may be public records, subject to public records requests. For more information on public records, please refer to the Louisiana Public Records Law, La. R.S. 44:1 et seq. Social media public records are subject to state records retention requirements. These retention requirements apply regardless of the form of the record (digital text, photos, audio, or video, etc.) TRSL shall retain social media content in order to meet our records retention obligations. Content and Commenting Guidelines TRSL is not responsible for any online information about its programs, benefits, representatives, customers, etc., that is not posted by an authorized TRSL representative. Information on TRSL’s social media sites is made available to you for your independent use and is not intended to provide you with benefits or retirement. We cannot and do not guarantee its applicability or accuracy with regard to your individual circumstances. TRSL assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies. The information contained on TRSL’s social media sites is for information distribution and discussion purposes only. It does not amend or overrule any applicable statute or administrative rule, or any decision rendered or procedure put in place by TRSL or the Louisiana Legislature. Furthermore, any comments or opinions by members of the public are theirs alone and do not represent the opinion of the TRSL Board of Trustees or TRSL staff. We ask that you follow our posting guidelines. TRSL may delete content that is not related to the purpose of the social media presence. Other non-permissible content includes but is not limited to comments, URLs and hyperlinks that: • are off-subject or out of context; • are threatening, harassing, defamatory or discriminatory; • contain obscenity; • contain confidential or sensitive TRSL information or confidential member information; • contain information that could reasonably be construed to compromise public safety; • incite or promote violence or illegal activities; • advertise or promote a commercial product, service, entity or individual; • contain copyright infringing material; • promote or endorse political campaigns or candidates; or • are otherwise illegal or violate TRSL policy. In addition to deleting non-permissible content, TRSL reserves the right to permanently ban those who post non-permissible content. Users may be banned immediately or warned prior to banning, depending upon the content and/or number of violations. Linking TRSL-sponsored social media websites may link to other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. The purpose of allowing external content on the TRSL-sponsored social media websites is to provide Users with the (1) location of and access to useful pension-related public information provided by other public agencies and nonprofit, nonpartisan organizations; and (2) location and delivery of public services via the Internet. If you use one of these links, you will leave the TRSL-sponsored social media website and proceed to the selected site located on another server. When a User links to another website, he/she is subject to the privacy policy of that new site. By providing links to other websites for your convenience, TRSL does not imply endorsement of a site’s sponsor, nor does TRSL imply endorsement of any product, service or activity offered on the websites or by any advertiser on the sites. No Warranties TRSL disclaims any express or implied warranties related to any materials, information, or graphics contained on TRSL social media websites. It makes no warranty, express or implied, nor assumes any responsibility for the use of information on the TRSL-sponsored social media websites. TRSL does not warrant that the use of information on the TRSL-sponsored social media websites will not infringe or violate the rights of others. The public is granted access to information on the TRSL-sponsored social media websites on a strictly “as-is” basis. TRSL denies responsibility for the conduct of its Users. TRSL’s Terms of Service and Use Policy (For Copyright Protections) TRSL respects the rights of all copyright holders and will remove or disable access to infringing material. In appropriate circumstances, users, account holders, subscribers who repeatedly infringe the rights of copyright holders, will be terminated from network participation or use of the TRSL-sponsored social media site. A person who believes that a work has been copied or used in a way that constitutes copyright infringement, may provide TRSL notice with the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512, et seq.): • a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright; • identification of the copyrighted work or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; • identification of the infringing material or the subject of infringing activity that should be removed or access to which should to be disabled; • information sufficient to permit location of the material; • information sufficient to permit TRSL to contact the party providing notification; • a statement that the complaining party has a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and • a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Third Party Terms of Service and Privacy TRSL’s social media pages appear on third party websites that have terms of service that are not governed by TRSL or the State of Louisiana. They are not official TRSL websites and therefore, have their own terms of service and policies. We encourage you to review them. A link to the Facebook terms of use is below. Facebook Terms and Policies While TRSL does not collect personal information about participants from social media websites, the information that is always publicly available through such social media websites as well as the information you choose to make public will be available to TRSL per the terms of use policy you agreed to when registering for the social media website. Social media programs use cookies and similar technology to deliver products, services, and advertisements to participants. With these technologies, social media sites or third-parties can store information on your browser or device and later use that information to deliver personalized content. Response Time Although we realize social media is a 24/7 communications channel, TRSL will post content and review comments on its social media presence during regular business hours (Monday-Friday from 8 a.m. to 5 p.m.) and periodically during non-business hours. Comments that are posted after hours and on weekends will be reviewed as early as possible; this may mean the next business day. Media Requests Members of the media needing information should direct inquiries to lisa.honore@trsl.org If you have any questions about TRSL’s social media presence, please contact us at web.master@trsl.org or call 225-925-6446 or 1-877-ASK-TRSL (1-877-275-8775) outside of the Baton Rouge area. Our goal is to provide exceptional member services, including accurate and timely benefit payments to all eligible retirees, beneficiaries, and survivors.