Oregon Association for Healthcare Quality (OrAHQ) - 2019 Fall Conference

Join us for this rare opportunity and a productive and engaging day with our internationally known speaker, Sandra Murray, MA.

Improvement is both a science and an art. The morning session will be a workshop deepening the understanding of the foundations of Improvement as a Science. Based on Dr. Deming’s System of Profound Knowledge (SOPK), it provides a rare opportunity to learn a system for approaching improvement.

The second half of the day will introduce Quality as a Business Strategy (QBS), a strategic model aimed at assisting people to improve the entire organization as a system. We will explore the five major activities for leaders focused on strategic improvement, identify uses of a process linkage map, and identify a model for strategic planning that integrates improvement into business planning.

Do join us for our annual OrAHQ member meeting during lunch!

More about the Speaker:

Sandra Murray, MA, is a principal in Corporate Transformation Concepts, an independent consulting firm formed in 1994. She assists clients to see, and improve, their organizations as a system. Sandra concentrates her consulting in the areas of using data for improvement, business process improvement methods and strategic planning.

She has extensive background in both quality improvement theory and practice in the areas of using data for improvement, facilitation, process identification and improvement, and strategic business planning. She has been on the faculty of the Institute for Healthcare Improvement and the National Association for Healthcare Quality.

Sandra is co-author of The Healthcare Data Guide: Learning from Data for Improvement, co-editor of Total Quality Tools for Healthcare, and author of two videotapes on using data for improvement.

Friday's Schedule:

7:30 – 8:15 - Registration & Networking (Continental Breakfast)

8:15 – 8:30 - Welcome - Vickie Kolios-Morris, OrAHQ President

8:30 – 12:00 - The Science of Improvement* - Sandra Murray, MA

12:00 – 1:00 - Lunch and OrAHQ Annual Meeting

1:00 – 4:30 - Quality as a Business Strategy* - Sandra Murray, MA

4:30 – 4:45 - Closing and Workshop Evaluations

*There will be two 15-minute breaks, one during the morning session and one during the afternoon session.

CEs: This program has been approved by the National Association for Healthcare Quality for a maximum of 7.0 CPHQ continuing education credits for this event.

Cancellations/Refunds: You may cancel registration through Oct 1, 2019 minus a $25 fee. Cancellations made between Oct 2-Oct 14, 2018 will be refunded at 50% of the registration fee. We regret that we are unable to process refunds after Monday, Oct 14, 2018. We reserve the right to issue refunds by check for registrations paid for by credit card. All cancellation/refund requests need to be submitted to orahqboard@gmail.com and will be acknowledged within five (5) business days as a first response.