North West Scouts Leadership & Management Training - Meeting the Challenges

The aim of this course is to provide Managers with an opportunity to discuss and develop their approach to dealing with difficult situations.

 Objectives - By the end of the course, participants will be able to:

• Identify causes of conflict and define appropriate strategies to resolve it.
• Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations.
• Apply The Scout Association’s safeguarding procedures to real situations. 
• Carry out challenging reviews.
• Prioritise the different challenges faced in their role.
• Identify steps to implement their personal action plan. 

 The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

• Getting the Word Out
• Safeguarding for Managers and Supporters
• Dealing with Difficult Situations
• Enabling Change
• Financial and Physical Resources
• Decision Making

 It is recommended that where possible learners complete the Skills of Management weekend first as many of the skills and concepts are built upon in later courses.