Click here for details.
ZOHO Software
- How do you organize your customer contact information?
- How do you manage your interactions with customers?
- How do you keep track of your discussions, documents, marketing efforts?
- How do you manage tasks and activities?
Summary:
- How to use an online customer relationship management software for managing your contact, sales, marketing and support in a single system.
- In addition, you will be taught how to use a CRM for organizing tasks and assignments.
- Reaching customers at the right moment and using an continuous engagement effort are important in a digital society, this course provides you with the tools to accomplish this task.
REGISTER
This course will address the following topics:
- Setting up your organization in the CRM; including roles and profiles; and security administration.
- Adding your branding elements including logo, motto and signature template.
- Adding customer contact details into your CRM to minimize time and increase efforts.
- Distinguishing between leads, contacts, accounts and potentials for tracking purposes.
- Tracking customer calls, conversations, and conversions (sales).
- Creating automated templates to engage with customers.
- Using reports and dashboards for sales forecasting; sales reporting; customer activities and more.
- Effectively using a document library.
- Team collaboration using auto feeds.
- How to integrate with social media.
- Data administration - import and export databases.
Course includes initial CRM software.
CRM Course II - advanced course will be offered soon! It will include the following topics:
- Chat Integration
- Telephone Calls
- Sales Signals
- Social Media
- Gasification
- Territory Management
- Advanced CRM Analytics
- Creating Surveys
- Web Forms
- Workflow Management
- Add-ons and Integration
- Integration with Google Apps
Dates & online class time:
Offered Daily
Anytime.
Click here for full course catalog.
Refer to zarlun.com for all course details and policies.Credits: Shopper Shopping Shows Commercial Activity And Adults” by Stuart Miles
Views -
04/03/2020
Last update
Nearby hotels and apartments
online, los angeles, 90017, ca, us