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Knowledge-Centered Service (KCS) v6 Practices and Certification Workshop

Knowledge-Centered Service (KCS) v6 Practices and Certification Workshop
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KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning up your KM processes, or bringing a colleague up to speed, this three–day intensive workshop will provide the needed insights and skills. This course is also a prerequisite for software vendors undertaking the KCS Verified designation.
Full Details at: http://www.dbkay.com
Refund Policy - No Refunds (You may reschedule without penalty)

Views - 05/06/2020 Last update
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sand hill road 2400
quadrus conference center & catering, menlo park, 94025, us
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sand hill road 2400
quadrus conference center & catering, menlo park, 94025, us
Create an event
Create events for free. They will be immediately recommended to interested users.
  1. Menlo Park
  2. Knowledge-Centered Service (KCS) v6 Practices and Certification Workshop
 
 
 
 
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