KCS in Action: Improving Coaching with Automation

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25 JUN Tue 2019

9:00 AM 10:00 AM

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KCS Academy

Come meet Arnfinn Austefjord, the new Global Head of the KCS Academy, and learn how to improve KCS coaching using machine learning and automation. What are the best practices? What should you be asking your vendors? What steps can you take today?

As always, there will be time for questions and discussion.

KCS is a registered service mark of the Consortium for Service Innovation.

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