ITIL Foundation Certification Training in Parkersburg, WV
2 Days of Classroom training
2 Simulation Tests
ITIL Foundation Exam Voucher (exam fee not included for Online Self Learning)
16 PDU Certificate
Dedicated Learning Consultant
100% Money Back Guarantee
About ITIL Foundation
The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt.
Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. The training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.
Who Should Apply?
ITIL certification is an essential requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management.
This certification is best suited for:
IT Managers/Support Teams
IT Architects, Planners and Consultants
Service Delivery Professionals
Application Management Team/Development Team
Exam & Certification
You will be certified in ITIL® Foundation from AXELOS by following these processes:
Step 1: Appear for ITIL® Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation exam
What You Will Learn?
Service Strategy : Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management For IT Services, Demand Management
Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
Service Operation: Event Management, Incident Management, Request Fulfillment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
Continual Service Improvement: Seven-Step Improvement Process
Why Global Technologies?
Global Technologies' training is the best and value for time & money invested. We stand out because our customers
• Get trained at the best price compared to other training providers.
• Get trained by the best trainer in the industry.
• Get accesses to course specific learning videos.
• Get 100% Money back guarantee*.
Venue will be confirmed to the classroom participants one week prior to the workshop start date and online participants will get the session attendance link before 4- 5 days of the training start date.
For more details please contact us at email@example.com or 281-670-7466