Learn how to integrate user feedback and research into the design process to build products that users love.
Key Takeaways:
- User feedback comes before the idea - kill your assumptions
- Test your ideas with users - starting at low fidelity and improving in quality over time
- Get your product to users as soon as possible - test before you launch!
- Feedback doesn't end when you launch - keep an open channel with your users
- Get the whole team in the field and listening to feedback
Meet the Speaker: Molly Mackinlay
Molly is a Product Manager at Google where she leads strategy and execution on Google Forms and the Google Classroom mobile apps. In her tenure on Forms and Classroom, Molly led design and implementation on over a dozen new features, including a full redesign of the Forms UI and the launch of both Classroom mobile apps.
Molly joined Google 3.5 years ago through the APM program after taking a leave from her Master in CS at Stanford, where she focused on Human Computer Interaction and Human-Centered Design.