CPI Verbal Intervention™ Training

De-escalate crisis before it gets physical

The Crisis Prevention Institute’s Nonviolent Crisis Intervention® is a competency-based training program with an emphasis on verbal de-escalation. It combines knowledge acquisition, review, in-person practice, and ongoing reinforcement to ensure staff is competent and confident in de-escalating moments of crisis. Attendees will be provided with de-escalation skills and safety strategies so they can respond to and stop potential crisis situations from ever arising.

With 70% of workplace violence occurring in the healthcare industry, helping you de-escalate crisis before it gets physical is a top priority.

This training is designed for medium-risk population:

• You interact with volatile less frequently; more likely to experience verbal (non-physical) abuse from patients or relatives of patients.
• Intended for staff who need the confidence and skill to verbally respond to disruptive behaviors, preventing further escalation.
• Impact broad healthcare population (id: 38% of hospital employees)

This training can be beneficial to:

• Behavioral Health Professionals
• Educators
• Healthcare Professionals
• Human Services Professionals
• Service-Oriented Professionals

The Crisis Prevention Institute provides Nonviolent Crisis Intervention® training equips you with skills, confidence, and an effective framework to safely manage & prevent difficult behavior. For more information on CPI visit www.crisispreventioninstitute.com

Hosted by the California Psychological Institute, an outpatient mental health agency that provides services to families involved in Fresno County Department of Social Services.

Registration is limited and is processed on a first-come, first-served basis. The California Psychological Institute reserves the right to cancel a program if the amount of registrants does not meet the minimum requirement. In the event of program cancellation, a refund will be issued.

Cancelations/Grievances/ADA: Facilities and programs are accessible to persons with disabilities. If you have a special need and plan to attend the training, allow as much advance notice as is possible to ensure we have ample opportunity to meet your needs. Full Refunds will be provided with 30-day written notice of cancelation. Cancelations less than 30 days prior to the event or in cases of Non-Attendance refunds will not be granted. If you have questions or to report grievances, please contact Cristina Rodriguez 559-256-2000 email: Cristinar@cpifresno.com.

Please note: All recording devices are prohibited. Unless otherwise noted.