Copy of Cisco CCNA Certification Class | Milwaukee, Wisconsin

Cisco CCNA Certification
This course is a comprehensive preparation for anyone wishing to obtain a solid background in basic Cisco networking concepts and prepare for the CCNA exams (Exam 100-105, Exam 200-105, Exam 200-125). Students are first introduced to theory-based concepts, which are followed-up with practical hands-on labs. This course is suitable for anyone new to Cisco networking technologies. This course is an accelerated time format alternative to completion of the latest ICND1 and ICND2. View the CCNA outline below for detailed course lessons.Certification exams are administered by third party testing companies such as Pearson Vue or Prometric. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact Prometric, Pearson Vue or the corresponding testing provider to take a certification exam.We have additional Cisco CCNA Courses if this course doesn't fit your needs:

Cisco CCNA Certification

 Length:   5 day(s) Daily Start Time:   9:00 Central Daily End Time:  16:00 Central Registration Cutoff:   15 Days Prior to Class Start Price:   $3,100.00 (U.S. Dollars) Location:   310 E Buffalo St, Milwaukee, WI 53202 Training Format:  
Hands-on, Live Online Training with a Remote Instructor
Certstaffix® Training classes are instructor-led live online training you attend in a local computer lab or from your home/office. Our live online instructors teach you from a remote location while being able to interact with students as in a traditional classroom setting. Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.
 
Our Remote Instructor-led classes offer:

A real, live instructor teaching you from another location
Hands-on learning with the software you are being taught
Interaction with all students in the class at other locations
Easy assistance from the instructor:

To ask a question, you simply speak and all students and the instructor can hear you
They can see your computer screen with permission
They take control of your computer if you get stuck with permission

Two Ways to Attend:
1. Attend From Your Home or Work
You can attend any of our public classes from your home or work - all you need is a high-speed internet connection. We provide access to any needed software and lab environments during your class. We’ll ship you any course material about 1 week prior to your class start date.

2. Attend From One of Our Computer Labs
You can also attend any of our public classes at our computer lab location at 310 E Buffalo St, Milwaukee, WI 53202. You’ll get access to a fully set up learning environment for you to walk into and start class. We provide a computer and access to any needed software and lab environments. We’ll ship you any course material about 1 week prior to your class start date.

Questions?
Feel free to call or email us if you have questions about course content or how our training method works:Call Us: 877-984-0874Email Us

Course Outline:
Introduction xxvAssessment Test lPart I ICND1 1Chapter 1 Internetworking 3Internetworking Basics 4Internetworking Models 13The Layered Approach 13Advantages of Reference Models 14The OSI Reference Model 15The Application Layer 17The Presentation Layer 18The Session Layer 18The Transport Layer 18The Network Layer 24The Data Link Layer 26The Physical Layer 29Summary 31Exam Essentials 31Written Labs 32Written Lab 1.1: OSI Questions 32Written Lab 1.2: Defining the OSI Layers and Devices 34Written Lab 1.3: Identifying Collision and Broadcast Domains 34Review Questions 36Chapter 2 Ethernet Networking and Data Encapsulation 41Ethernet Networks in Review 42Collision Domain 43Broadcast Domain 44CSMA/CD 45Half- and Full-Duplex Ethernet 47Ethernet at the Data Link Layer 49Ethernet at the Physical Layer 55Ethernet Cabling 59Straight-Through Cable 59Crossover Cable 60Rolled Cable 62Fiber Optic 64Data Encapsulation 66The Cisco Three-Layer Hierarchical Model 69The Core Layer 71The Distribution Layer 71The Access Layer 72Summary 72Exam Essentials 73Written Labs 74Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion 74Written Lab 2.2: CSMA/CD Operations 77Written Lab 2.3: Cabling 78Written Lab 2.4: Encapsulation 78Review Questions 79Chapter 3 Introduction to TCP/IP 85Introducing TCP/IP 86A Brief History of TCP/IP 87TCP/IP and the DoD Model 87The Process/Application Layer Protocols 89The Host-to-Host or Transport Layer Protocols 99The Internet Layer Protocols 108IP Addressing 116IP Terminology 116The Hierarchical IP Addressing Scheme 117Private IP Addresses (RFC 1918) 122IPv4 Address Types 123Layer 2 Broadcasts 124Layer 3 Broadcasts 124Unicast Address 125Multicast Address 126Summary 127Exam Essentials 127Written Labs 129Written Lab 3.1: TCP/IP 129Written Lab 3.2: Mapping Applications to the DoD Model 129Review Questions 131Chapter 4 Easy Subnetting 135Subnetting Basics 136How to Create Subnets 138Subnet Masks 138Classless Inter-Domain Routing (CIDR) 140IP Subnet-Zero 142Subnetting Class C Addresses 142Subnetting Class B Addresses 154Subnetting Class A Addresses 163Summary 166Exam Essentials 166Written Labs 167Written Lab 4.1: Written Subnet Practice #1 167Written Lab 4.2: Written Subnet Practice #2 168Written Lab 4.3: Written Subnet Practice #3 169Review Questions 170Chapter 5 VLSMs, Summarization, and Troubleshooting TCP/IP 175Variable Length Subnet Masks (VLSMs) 176VLSM Design 178Implementing VLSM Networks 179Summarization 186Troubleshooting IP Addressing 189Determining IP Address Problems 192Summary 196Exam Essentials 197Written Lab 5 198Lab 5.1: Summarization Practice 198Review Questions 199Chapter 6 Cisco’s Internetworking Operating System (IOS) 205The IOS User Interface 206Cisco IOS 206Connecting to a Cisco IOS Device 207Bringing Up a Switch 209Command-Line Interface (CLI) 209Entering the CLI 210Overview of Router Modes 210CLI Prompts 211Editing and Help Features 213Administrative Configurations 218Hostnames 219Banners 219Setting Passwords 221Encrypting Your Passwords 227Descriptions 229Router and Switch Interfaces 231Bringing Up an Interface 234Viewing, Saving, and Erasing Configurations 240Deleting the Configuration and Reloading the Device 242Verifying Your Configuration 242Summary 255Exam Essentials 256Written Lab 6: IOS Understanding 259Hands-on Labs 259Hands-on Lab 6.1: Erasing an Existing Configuration 260Hands-on Lab 6.2: Exploring User, Privileged, and Configuration Modes 260Hands-on Lab 6.3: Using the Help and Editing Features 261Hands-on Lab 6.4: Saving a Configuration 262Hands-on Lab 6.5: Setting Passwords 263Hands-on Lab .6: Setting the Hostname, Descriptions, IP Address, and Clock Rate 265Review Questions 267Chapter 7 Managing a Cisco Internetwork 273The Internal Components of a Cisco Router and Switch 274The Router and Switch Boot Sequence 275Backing Up and Restoring the Cisco Configuration 276Backing Up the Cisco Configuration 277Restoring the Cisco Configuration 279Erasing the Configuration 279Configuring DHCP 280DHCP Relay 281Verifying DHCP on Cisco IOS 282Syslog 283Configuring and Verifying Syslog 285Network Time Protocol (NTP) 288Exploring Connected Devices Using CDP and LLDP 289Getting CDP Timers and Holdtime Information 290Gathering Neighbor Information 291Documenting a Network Topology Using CDP 295Using Telnet 298Telnetting into Multiple Devices Simultaneously 300Checking Telnet Connections 300Checking Telnet Users 301Closing Telnet Sessions 301Resolving Hostnames 302Building a Host Table 302Using DNS to Resolve Names 304Checking Network Connectivity and Troubleshooting 306Using the ping Command 306Using the traceroute Command 307Debugging 308Using the show processes Command 310Summary 311Exam Essentials 311Written Labs 7 313Written Lab 7.1: IOS Management 313Written Lab 7.2: Router Memory 314Hands-on Labs 314Hands-on Lab 7.1: Backing Up the Router Configuration 315Hands-on Lab 7.2: Using the Cisco Discovery Protocol (CDP) 315Hands-on Lab 7.3: Using Telnet 316Hands-on Lab 7.4: Resolving Hostnames 317Review Questions 319Chapter 8 Managing Cisco Devices 323Managing the Configuration Register 324Understanding the Configuration Register Bits 324Checking the Current Configuration Register Value 326Boot System Commands 327Recovering Passwords 328Backing Up and Restoring the Cisco IOS 331Verifying Flash Memory 332Backing Up the Cisco IOS 333Restoring or Upgrading the Cisco Router IOS 334Using the Cisco IOS File System (Cisco IFS) 337Licensing 341Right-To-Use Licenses (Evaluation Licenses) 344Backing Up and Uninstalling the License 347Summary 348Exam Essentials 348Written Lab 8 349Written Lab 8.1: IOS Management 350Hands-on Labs 350Hands-on Lab 8.1: Backing Up Your Router IOS 350Hands-on Lab 8.2: Upgrading or Restoring Your Router IOS 351Review Questions 352Chapter 9 IP Routing 357Routing Basics 359The IP Routing Process 361The Cisco Router Internal Process 366Testing Your IP Routing Understanding 367Configuring IP Routing 372Corp Configuration 373SF Configuration 375LA Configuration 379Configuring IP Routing in Our Network 381Static Routing 382Default Routing 387Dynamic Routing 390Routing Protocol Basics 390Routing Information Protocol (RIP) 392Configuring RIP Routing 393Holding Down RIP Propagations 396Summary 399Exam Essentials 399Written Lab 9 400Hands-on Labs 401Hands-on Lab 9.1: Creating Static Routes 402Hands-on Lab 9.2: Configuring RIP Routing 403Review Questions 405Chapter 10 Layer 2 Switching 411Switching Services 412Three Switch Functions at Layer 2 413Port Security 417Configuring Catalyst Switches 422Catalyst Switch Configuration 423Verifying Cisco Catalyst Switches 430Summary 433Exam Essentials 433Written Lab 10 434Hands-on Labs 434Lab 10.1: Configuring Layer 2 Switches 435Lab 10.2: Verifying Layer 2 Switches 436Lab 10.3: Configuring Port Security 437Review Questions 438Chapter 11 VLANs and Inter-VLAN Routing 443VLAN Basics 444Broadcast Control 447Security 448Flexibility and Scalability 448Identifying VLANs 449Frame Tagging 451VLAN Identification Methods 452Routing between VLANs 454Configuring VLANs 456Assigning Switch Ports to VLANs 459Configuring Trunk Ports 461Configuring Inter-VLAN Routing 465Summary 472Exam Essentials 472Written Lab 11 473Hands-on Labs 473Hands-on Lab 11.1: Configuring and Verifying VLANs 474Hands-on Lab 11.2: Configuring and Verifying Trunk Links 474Hands-on Lab 11.3: Configuring Router on a Stick Routing 475Hands-on Lab 11.4: Configuring IVR with a Layer 3 Switch 476Review Questions 477Chapter 12 Security 483Perimeter, Firewall, and Internal Routers 484Introduction to Access Lists 485Mitigating Security Issues with ACLs 488Standard Access Lists 489Wildcard Masking 490Standard Access List Example 492Controlling VTY (Telnet/SSH) Access 496Extended Access Lists 497Extended Access List Example 1 501Extended Access List Example 2 503Extended Access List Example 3 504Named ACLs 505Remarks 507Monitoring Access Lists 508Summary 510Exam Essentials 511Written Lab 12 511Hands-on Labs 512Hands-on Lab 12.1: Standard IP Access Lists 513Hands-on Lab 12.2: Extended IP Access Lists 514Review Questions 517Chapter 13 Network Address Translation (NAT) 521When Do We Use NAT? 522Types of Network Address Translation 524NAT Names 524How NAT Works 525Static NAT Configuration 527Dynamic NAT Configuration 527PAT (Overloading) Configuration 528Simple Verification of NAT 529Testing and Troubleshooting NAT 529Summary 535Exam Essentials 535Written Lab 13 535Hands-on Labs 536Lab 13.1: Preparing for NAT 537Lab 13.2: Configuring Dynamic NAT 538Lab 13.3: Configuring PAT 540Review Questions 542Chapter 14 Internet Protocol Version 6 (IPv6) 547Why Do We Need IPv6? 549The Benefits and Uses of IPv6 549IPv6 Addressing and Expressions 551Shortened Expression 551Address Types 552Special Addresses 554How IPv6 Works in an Internetwork 555Manual Address Assignment 555Stateless Autoconfiguration (eui-64) 556DHCPv6 (Stateful) 559IPv6 Header 559ICMPv6 561IPv6 Routing Protocols 565Static Routing with IPv6 565Configuring IPv6 on Our Internetwork 566Configuring Routing on Our Internetwork 569Summary 572Exam Essentials 573Written Labs 14 573Written Lab 14.1 573Written Lab 14.2 574Hands-on Labs 574Hands-on Lab 14.1: Manual and Stateful Autoconfiguration 574Hands-on Lab 14.2: Static and Default Routing 576Review Questions 577Part II ICND2 581Chapter 15 Enhanced Switched Technologies 583VLAN Review 584Assigning Switch Ports to VLANs 587Configuring Trunk Ports 589VLAN Trunking Protocol (VTP) 593VTP Modes of Operation 594VTP Pruning 596Configuring VTP 597Troubleshooting VTP 598Spanning Tree Protocol (STP) 602Spanning-Tree Terms 603Spanning-Tree Operations 607Types of Spanning-tree Protocols 610Common Spanning Tree 610Per-VLAN Spanning Tree+ 611Modifying and Verifying the Bridge ID 618Spanning-Tree Failure Consequences 623PortFast and BPDU Guard 625BPDU Guard 627EtherChannel 629Configuring and Verifying Port Channels 630Summary 634Exam Essentials 635Written Lab 15 635Hands-on Labs 636Hands-on Lab 15.1: Verifying STP and Finding Your Root Bridge 637Hands-on Lab 15.2: Configuring and Verifying Your Root Bridge 638Hands-on Lab 15.3: Configuring PortFast and BPDU Guard 640Hands-on Lab 15.4: Configuring and Verifying EtherChannel 641Review Questions 643Chapter 16 Network Device Management and Security 649Mitigating Threats at the Access Layer 650External Authentication Options 653RADIUS 653TACACS+ 654SNMP 655Management Information Base (MIB) 656Configuring SNMP 657Client Redundancy Issues 659Introducing First Hop Redundancy Protocols (FHRPs) 661Hot Standby Router Protocol (HSRP) 662Virtual MAC Address 664HSRP Timers 665Group Roles 667Configuring and Verifying HSRP 669Summary 675Exam Essentials 675Written Lab 16 676Review Questions 677Chapter 17 Enhanced IGRP 681EIGRP Features and Operations 682Neighbor Discovery 683Reliable Transport Protocol (RTP) 688Diffusing Update Algorithm (DUAL) 689Route Discovery and Maintenance 689Configuring EIGRP 690VLSM Support and Summarization 693Controlling EIGRP Traffic 696Split Horizon 707Verifying and Troubleshooting EIGRP 709Troubleshooting Example with EIGRP 715Simple Troubleshooting EIGRP for the CCNA 725EIGRPv6 727Summary 732Exam Essentials 733Written Lab 17 733Hands-on Labs 734Hands-on Lab 17.1: Configuring and Verifying EIGRP 734Hands-on Lab 17.2: Configuring and Verifying EIGRPv6 735Review Questions 737Chapter 18 Open Shortest Path First (OSPF) 745Open Shortest Path First (OSPF) Basics 746OSPF Terminology 749OSPF Operation 751Configuring OSPF 753Enabling OSPF 753Configuring OSPF Areas 754Configuring Our Network with OSPF 757OSPF and Loopback Interfaces 762Configuring Loopback Interfaces 763Verifying OSPF Configuration 765The show ip ospf Command 766The show ip ospf database Command 767The show ip ospf interface Command 768The show ip ospf neighbor Command 769The show ip protocols Command 770Summary 771Exam Essentials 771Written Lab 18 772Hands-on Labs 772Hands-on Lab 18.1: Enabling the OSPF Process 773Hands-on Lab 18.2: Configuring OSPF Interfaces 774Hands-on Lab 18.3: Verifying OSPF Operation 775Review Questions 776Chapter 19 Multi-Area OSPF 783OSPF Scalability 784Categories of Multi-area Components 786Adjacency Requirements 786OSPF Router Roles 787Link-State Advertisements 788OSPF Hello Protocol 790Neighbor States 791Basic Multi-area Configuration 793Verifying and Troubleshooting Multi-area OSPF Networks 796The show ip ospf Command 797The show ip ospf interface Command 798The show ip protocols Command 801The show ip route Command 801The show ip ospf database Command 802Troubleshooting OSPF Scenario 804Simple Troubleshooting OSPF for the CCNA 812OSPFv3 814Verifying OSPFv3 816Summary 819Exam Essentials 819Written Lab 19 820Hands-on Labs 820Hands-on Lab 19.1: Configuring and Verifying OSPF Multi-Area 821Hands-on Lab 19.2: Configuring and Verifying OSPFv3 824Review Questions 826Chapter 20 Troubleshooting IP, IPv6, and VLANs 831Troubleshooting IP Network Connectivity 832Using IP SLA for Troubleshooting 843Using SPAN for Troubleshooting 845Configuring and Verifying Extended Access Lists 847Troubleshooting IPv6 Network Connectivity 850ICMPv6 850Troubleshooting IPv6 Extended Access Lists 858Troubleshooting VLAN Connectivity 862VLAN Troubleshooting 862Trunk Troubleshooting 867Summary 874Exam Essentials 875Written Lab 20 875Review Questions 877Chapter 21 Wide Area Networks 881Introduction to Wide Area Networks 882WAN Topology Options 883Defining ***** Terms 885WAN Connection Bandwidth 886WAN Connection Types 887WAN Support 888Cisco Intelligent ***** (IWAN) 891Cabling the Serial Wide Area Network 894Serial Transmission 894Data Terminal Equipment and Data Communication Equipment 895High-Level Data-Link Control (HDLC) Protocol 896Point-to-Point Protocol (PPP) 898Link Control Protocol (LCP) Configuration Options 899PPP Session Establishment 900PPP Authentication Methods 901Configuring PPP on Cisco Routers 901Configuring PPP Authentication 901Verifying and Troubleshooting Serial Links 902Multilink PPP (MLP) 907PPP Client (PPPoE) 911Configuring a PPPoE Client 912Virtual Private Networks 913Benefits of VPNs 914Enterprise- and Provider-Managed VPNs 915Introduction to Cisco IOS IPsec 917IPsec Transforms 918GRE Tunnels 919GRE over IPsec 920Configuring GRE Tunnels 921Verifying GRP Tunnels 923Single-Homed EBGP 925Protocol Comparison and Overview 926Configuring and Verifying EBGP 929Verifying EBGP 931Summary 934Exam Essentials 934Written Lab 21 935Hands-on Labs 935Hands-on Lab 21.1: Configuring PPP Encapsulation and Authentication 936Hands-on Lab 21.2: Configuring and Monitoring HDLC 937Hands-on Lab 21.3: Configuring a GRE Tunnel 938Review Questions 941Chapter 22 Evolution of Intelligent Networks 947Switch Stacking 948Cloud Computing and Its Effect on the Enterprise Network 950Service Models 952Overview of Network Programmability in Enterprise Network 953Application Programming Interfaces (APIs) 954Southbound APIs 955Northbound APIs 956Cisco APIC-EM 957Using APIC-EM for Path Tracing 959Cisco Intelligent ***** 960Quality of Service 962Traffic Characteristics 962Trust Boundary 964QoS Mechanisms 965Classification and Marking 965Policing, Shaping, and Re-Marking 966Tools for Managing Congestion 967Tools for Congestion Avoidance 970Summary 971Exam Essentials 971Written Lab 22 971Review Questions 973Appendix A Answers to Written Labs 977Chapter 1: Internetworking 978Written Lab 1.1: OSI Questions 978Written Lab 1.2: Defining the OSI Layers and Devices 979Written Lab 1.3: Identifying Collision and Broadcast Domains 979Chapter 2: Ethernet Networking and Data Encapsulation 980Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion 980Written Lab 2.2: CSMA/CD Operations 982Written Lab 2.3: Cabling 982Written Lab 2.4: Encapsulation 982Chapter 3: Introduction to TCP/IP 983Written Lab 3.1: TCP/IP 983Written Lab 3.2: Mapping Applications to the DoD Model 983Chapter 4: Easy Subnetting 984Written Lab 4.1: Written Subnet Practice #1 984Written Lab 4.2: Written Subnet Practice #2 985Written Lab 4.3: Written Subnet Practice #3 985Chapter 5: VLSMs, Summarization and Troubleshooting TCP/IP 986Chapter 6: Cisco’s Internetworking Operating System (IOS) 986Written Lab 6: Cisco IOS 986Chapter 7: Managing a Cisco Internetwork 987Written Lab 7.1: IOS Management 987Written Lab 7.2: Router Memory 987Chapter 8: Managing Cisco Devices 988Written Lab 8.1: IOS Management 988Chapter 9: IP Routing 988Chapter 10: Layer 2 Switching 989Chapter 11: VLANs and InterVLAN Routing 989Chapter 12: Security 990Chapter 13: Network Address Translation (NAT) 991Chapter 14: Internet Protocol Version 6 (IPv6) 991Written Lab 14.1: IPv6 Foundation 991Written Lab 14.2: EUI-64 Format 992Chapter 15: Enhanced Switched Technologies 992Written Lab 15 992Chapter 16: Network Device Management and Security 993Written Lab 16 993Chapter 17: Enhanced IGRP 993Written Lab 17 993Chapter 18: Open Shortest Path First (OSPF) 994Written Lab 18 994Chapter 19: Multi-Area OSPF 994Written Lab 19 994Chapter 20: Troubleshooting IP, IPv6, and VLANs 995Written Lab 20 995Chapter 21: Wide Area Networks 995Written Lab 21 995Chapter 22: Evolution of Intelligent Networks 996Written Lab 22 996Appendix B Answers to Review Questions 997Chapter 1: Internetworking 998Chapter 2: Ethernet Networking and Data Encapsulation 1000Chapter 3: Introduction to TCP/IP 1002Chapter 4: Easy Subnetting 1003Chapter 5: VLSMs, Summarization, and Troubleshooting TCP/IP 1005Chapter 6: Cisco’s Internetworking Operating System (IOS) 1007Chapter 7: Managing a Cisco Internetwork 1009Chapter 8: Managing Cisco Devices 1010Chapter 9: IP Routing 1012Chapter 10: Layer 2 Switching 1013Chapter 11: VLANs and InterVLAN Routing 1015Chapter 12: Security 1017Chapter 13: Network Address Translation (NAT) 1019Chapter 14: Internet Protocol Version 6 (IPv6) 1020Chapter 15: Enhanced Switched Technologies 1022Chapter 16: Network Device Management and Security 1024Chapter 17: Enhanced IGRP 1025Chapter 18: Open Shortest Path First (OSPF) 1027Chapter 19: Multi-Area OSPF 1029Chapter 20: Troubleshooting IP, IPv6, and VLANs 1031Chapter 21: Wide Area Networks 1032Chapter 22: Evolution of Intelligent Networks 1033Appendix C Disabling and Configuring Network Services 1037Blocking SNMP Packets 1038Disabling Echo 1038Turning off BootP and Auto-Config 1039Disabling the HTTP Interface 1040Disabling IP Source Routing 1040Disabling Proxy ARP 1040Disabling Redirect Messages 1040Disabling the Generation of ICMP Unreachable Messages 1041Disabling Multicast Route Caching 1041Disabling the Maintenance Operation Protocol (MOP) 1041Turning Off the X.25 PAD Service 1042Enabling the Nagle TCP Congestion Algorithm 1042Logging Every Event 1042Disabling Cisco Discovery Protocol 1043Disabling the Default Forwarded UDP Protocols 1043Cisco’s auto secure 1044Index 1047

Public Class Policies and Conditions
When you enroll into our public classes, on the registration form, you have acknowledged and agreed to our public class policies and conditions. This includes cancellation/reschedule/no show policies that are time sensitive.
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Certstaffix® Training classes are live, hands-on training with your instructor teaching from a remote location. If not familiar with this format see our Remote Instructor-led page.
Certstaffix® Training is primarily a Business-to-Business training provider. In certain locations, we cannot accept enrollments from students who's tuition fees are being paid by themselves, not their employer. Read full details here
Payment: If paying by check - Payment is due 15 days from this registration request. To request alternative payment terms, you must call 877-984-0874. If you have submitted a late registration, less than 15 days before your class start date, we require immediate payment. If we have not received your payment by the due date, we may reschedule/cancel your enrollment. We will inform you prior to making any changes to your registration.
I can cancel or reschedule my registration without penalty or charge provided I give Certstaffix® Training notice of 14 days or more before the first day of my class.
If I request to cancel or reschedule my registration less than 14 days before the first day of my class, I will be charged 100% the course fee and am not entitled to a refund. I have one (1) opportunity to use Certstaffix Training Make-Up policy to have those funds applied to a later class date.
If I no show to my class, I will be charged 100% the course fee and am not entitled to a refund. I have one (1) opportunity to use Certstaffix® Training Make-Up policy to have those funds applied to a later class date. If attending in a computer lab: an additional seat fee of $100 per day will be charged to attend my makeup session.
I cannot change my class location 14 days or less before the first day of class because Certstaffix® Training has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.
Should Certstaffix® Training need to cancel my class due to insufficient enrollment, or postpone it due to events beyond their control, Certstaffix® Training will notify registered students as soon as possible. In such cases, the student may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.
Travel arrangements and costs are the sole responsibility of the student. Certstaffix® Training suggests obtaining refundable reservations. Certstaffix® Training classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certstaffix® Training will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.