Communicating for Leadership Success Core Online Class Fall 2019 KMA Chino

Communicating for Leadership Success

Learning Format: Online through Canvas

Comparable course is Essentials of Leadership

Course Details

• Target Audience: Individual contributors and team leaders and above.
• Course Length: Three hours, 30 minutes
• Prerequisites: None.
• Course Prep: Yes. Fifteen minutes.

Organizations need leaders who can do more and be more in order to succeed in today's complex environment. They need frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging others.

This foundation course helps leaders communicate effectively so they can spark action in others. The course teaches leaders the Interaction Essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.

Do You Face Any of These Issues?

• Do leaders lack the essential interaction skills that are critical for leadership success?
• Are leaders seen as unsupportive because they fail to demonstrate empathy?
• Do leaders fail to provide the ongoing feedback team members need to be successful?
• Are employees less focused on results because they don’t feel valued or appreciated?

Performance Objectives

Helps leaders:

• Achieve results through others by building strong interpersonal relationships.
• Plan for successful interactions with team members.
• Provide meaningful, supportive feedback that motivates team members and helps individuals improve their performance.
• Impact business outcomes by consistently meeting the personal and practical needs of others.

Primary Competency Developed

• Building Strategic Work Relationships

Secondary Competencies Developed

• Communication
• Gaining Commitment