Code Academy - Building a Customer Experience Map
In this workshop, you'll learn the tools and techniques that the most innovative brands and startups in the world use to create extraordinary services and phenomenal digital experiences. A demo project will lead you through the process of creating a customer experience map using free online platforms dedicated to UX design. We'll discuss how to apply this innovation method in a wide range of contexts such as in small businesses, digital marketing agencies, or even social impact and political advocacy campaigns.
Pablo De La Rosa is a communication designer by trade and lead principal at Transient Grammar, a business consultancy in the Rio Grande Valley that provides first-time entrepreneurs and established organizations with innovation methodology coaching along with support services including technology development and project management.
North Main Street, McAllen, Texas, United States of America