If you could ask companies like Google, Coke, Facebook, Intuit, IBM about Chatbots what would you ask?
Learn how companies are using chatbots to decrease costs and increase revenues. We will explore latest trends, use cases, and get a behind the scene look at what is working best.
How are Enterprises winning with Bots?
It has been nearly 3 year since companies started playing around with bots. In the first year, most experiences were a hit or miss. In the second year, we are finally starting to see bots pay dividends to business. To date, we have discovered 3 main use cases that are giving companies an ROI.
Today, bots and AI is starting to deliver value in multiple verticals. We will explore how bots are performing in Finance, Banking, Customer Service, Sales, Marketing, E-Commerce, Beauty, and many more verticals.
Products like Google Home and Alexa have entered over 30 Million homes and voice assistants are available in over 100 Million devices. Brands are starting to heavily invest in this new platform. We will do a deep dive into what is working best and how to leverage it.
Exploring Bots with an ROI with a deep dive in Sales & Marketing.
Exploring how Bots are revolutionizing customer service.
Voice & Virtual Assistants: Latest on Voice from Google Home, Alexa, & Siri.
Artificial Intelligence & NLP: Latest on NLP & AI for Bots
Chatbots Design & UX: Latest design conventions, frameworks & exploration of whats working.
Day 1: Conference May 22, 2019
8:50 - 9:00 AM: Opening Remarks with Stefan KojouharovWelcome Speech
9:00 - 9:30 AM: Keynote: 5 Stages of AI & NLP with Alex Weidauer
Latest developments on AI/NLP with RASA.
9:30 - 10:00 AM: Ecosystem Overview Panel
How is the space evolving, emerging trends, etc.
10:05 - 10:35 AM: How Google is Revolutionizing SMS with Rob Lawson
Deep dive into Google's Rich Business Messaging
10:35 - 10:40 AM: Coffee Break
10:40 - 11:05AM: How TurboTax plans to save millions with Chatbots: Casey Phillips
Intuit Case Study
11:05 - 11:35AM: How Bots are Revolutionzing E-Commerce: Austin Arensburg
11:35 - 12:00PM: How Brands are Winning with Bots: Shane Mac
Featuring CTO of 1-800 Flowers
12:00 - 1:00 PM: Lunch
1:00 - 1:30 PM: Fireside Chat: Stefan Trockel & Nadine Weiskircher
Using Chatbots to Create Deep User Profiles for High Precision Media Targeting
1:30 - 1:55 PM: How we build a Messenger Funnel that drove $1M in Sales in 100 Days with Mary Kathryn Johnson
Marketing Cast Study
1:55 - 2:20 PM: The #1 way to Achieve Explosive Growth and Outperform your Competition in 2019 with Samir ElKamouny
Chatbot Marketing Case Studies
2:20 - 2:45 PM: Using Chatbots to Capture Leads & Sell: Joseph Holguin
Two case studies featuring National Geographic & University of People
2:45 - 3:15 PM: Chatbot UX & Copywriting: Dustin Dye & Rob Lubow
Deep Dive into Bot Design & Copywriting
3:15 - 3:40 PM: VOICE: Insights from Google Voice with Tanya Kraljic
Deep dive into Voice and how it is impacting business.
3:40 - 4:05 PM: The Rise of Conversational VoiceBots: How Human-sounding Bots will shape your Sales, Marketing & Support Calls: Ricardo Garcia-Amaya
4:05 - 4:30 PM: Idea to Launch Panel
Putting it all together and insights on going from idea to launching your first bot.
4:30 - 6:30 PM: After PartyEnjoy a glass of wine and mingle!
Day 2: AI & NLP Workshop May 22, 2019
(Must Purchase AI/NLP Workshop Tickets to Attend)
9:00 - 10:00 AM: Chatbot Design
4 Parts of a Bot
IDEO’s Design Process & Creating Value
Chatbot Design Principles: fallbacks
10:00 - 11:00 AM: Starting our Project: Lead Generation Bot
Overview of our Project
Designing our Conversational Flows
Using Plugins, API Calls to connect to 3rd party services
11:00 - 12:00 PM: Launching & Testing our Bot
Launching our Bot on Messenger
Test Bot with friends
12:00 - 1:00 PM: Lunch
1:00 - 2:00 PM: AI & NLP Fundamentals
2:00 - 3:00 PM: Building using Rasa Stack
Understand how the open source Rasa Stack works
Transfer your designed assistant into Rasa
Coding our bot in an online sandbox
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