Do you understand the psychology, the mechanisms and the options for helping staff cope with change issues and of establishing new ways of working so that change is effective?
Global competition brings change. Mergers and acquisitions bring change. New governmental statutes and regulatory directives bring change.
As the developed world moves from a production-based, to a service-based economy, you need to know the characteristics of different organizational structures, how they work and the issues that you will face as you try to help them change.
The Change Management Foundation course deals with the theories of how change impacts on and is affected by the Individual, the Team, the Organization, and the Change Leader.
This course will provide you with underpinning knowledge of the behavioral associated with managing change in organization life, and of many key models and tools used by practitioners to address these issues effectively.
Based on the acclaimed book, “The Effective Change Manager’s Handbook ” this course provide the opportunity to attain certification for Change Management Foundation issued by APMG-International.
Course Outline :
Introductions and Objectives
Chapter 1: Organizational Change
Chapter 2: Change and the Organization: Defining Change
Chapter 3: Benefits Management
Chapter 4: Stakeholder Management
Chapter 5: Communication
Chapter 6: Change Impact
Chapter 7: Change Readiness
Target Audience :
Learning Objectives :
At the end of this course, you will be able to:
Course Agenda :
Day1
Introductions and Objectives
The Change Management Context
Change and the Individual
Change and the Organization
Day2
Stakeholder Strategy
Communication and Engagement
Day3
Change Impact
Change Readiness
The Change Team
Effective teams and team development
Preparing for Resistance