Process Owners: To Achieve Process Success PRESENTER: David Ball
DESCRIPTION:
Have you ever wondered why processes continue to degrade in
performance? Or why sustainment of process improvements is so hard?
There is a problem with most processes within organizations whether
its in manufacturing, healthcare, or any other business type where
processes aren't properly designed, maintained, and improved over
time. At the core, we know that processes will continue to
digress/degrade in performance overtime if there is no process
plan/strategy. This session will discuss what is a process to ensure
that key core processes used by organizations are properly designed,
maintained, and improved. This is key for quality professionals to
understand and advocate for in your organizations to ensure on-time
delivery of good quality output.
PRESENTER BIO:
David Ball is a Lean Six Sigma Master Black Belt with 30 years of
quality and continuous improvement experience in the automotive and
pharmaceutical industries. David is an active supporter of ASQ Raleigh
and a frequent speaker at ASQ meetings. He is currently Senior
Director, Clinical Quality Management at IQVIA and holds CMQOE, CSSBB,
and CQT certifications.
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26/02/2020 Last update